Shipping Policy

Last Updated: January 12, 2026

1. Our Shipping Commitment

At BOHO Furniture, we're committed to delivering your handcrafted furniture safely and efficiently. We partner with trusted carriers to ensure your items arrive in perfect condition. This shipping policy outlines our delivery options, timelines, and what you can expect from your order.

Free Shipping on Orders Over $500

Enjoy complimentary standard shipping on qualifying orders within the continental United States.

2. Shipping Options & Rates

Standard Shipping

Our most popular option for regular deliveries.

  • Delivery Time: 5-7 business days
  • Cost: $49.99 (Free over $500)
  • Tracking: Included
  • Insurance: Up to $1,000

Express Shipping

Faster delivery for urgent orders.

  • Delivery Time: 2-3 business days
  • Cost: $99.99
  • Tracking: Real-time updates
  • Insurance: Up to $2,000

White Glove Delivery

Premium service with assembly included.

  • Delivery Time: Scheduled appointment
  • Cost: $199.99
  • Services: Unpack, assemble, place
  • Debris Removal: Included

Local Pickup

Pick up from our warehouse.

  • Availability: 1-2 business days
  • Cost: FREE
  • Location: Design District, CA
  • Hours: Mon-Fri, 9AM-6PM

3. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping confirmation email with tracking information once your order has shipped.

1-2

Business Days
In-Stock Items

3-5

Business Days
Made-to-Order

2-4

Weeks
Custom Orders

4. Delivery Areas

Continental United States

We ship to all 48 contiguous states. Free shipping available on orders over $500.

Alaska & Hawaii

Additional shipping fees apply. Contact us for a custom quote.

International Shipping

Available to select countries. Email us at international@bohofurniture.com for rates and availability.

5. Tracking Your Order

Once your order ships, you'll receive a confirmation email with:

  • Tracking Number: Unique identifier for your shipment
  • Tracking Link: Direct link to carrier's tracking page
  • Estimated Delivery Date: Expected arrival timeframe
  • Carrier Information: Name and contact for shipping company

Track Your Order: Visit your account dashboard or use the tracking link in your email for real-time updates.

6. Delivery Instructions

Someone Must Be Present

A signature is required for all furniture deliveries. Please ensure someone 18+ is available to receive the package during the delivery window.

Inspect Upon Delivery

Please inspect your items before signing for delivery. Note any visible damage on the delivery receipt. This helps us process claims faster.

Delivery to Room of Choice

White Glove service includes delivery to your room of choice. Standard delivery is curbside or threshold only.

7. Shipping Restrictions

Please note the following shipping restrictions:

  • We cannot ship to P.O. boxes or APO/FPO addresses
  • Some oversized items may require freight shipping (additional fees apply)
  • Certain areas may have delivery surcharges for remote locations
  • Custom or made-to-order items cannot be expedited
  • Holiday periods may extend processing and delivery times

8. Damaged or Lost Shipments

If Your Item Arrives Damaged:

  1. 1. Note the damage on the delivery receipt
  2. 2. Take photos of the damage and packaging
  3. 3. Contact us within 48 hours at support@bohofurniture.com
  4. 4. We'll arrange a replacement or refund immediately

If Your Package is Lost:

If tracking shows your package as delivered but you haven't received it, please:

  • Check with neighbors or building management
  • Verify the delivery address on your order
  • Contact us within 7 days - we'll file a claim and send a replacement

9. Holidays & Peak Seasons

During peak seasons (Black Friday, Cyber Monday, Christmas) and holidays, please allow additional processing and shipping time:

Peak Season Adjustments:

  • • Processing: +2-3 business days
  • • Shipping: +3-5 business days
  • • Order by Dec 15 for Christmas delivery

We Don't Ship On:

  • • New Year's Day
  • • Memorial Day
  • • Independence Day
  • • Labor Day
  • • Thanksgiving & Black Friday
  • • Christmas Day

10. Multiple Item Orders

Orders containing multiple items may ship separately depending on warehouse location and item availability. You'll receive separate tracking numbers for each shipment. There's no additional charge for split shipments.

11. Shipping Questions?

Our shipping team is here to help! Contact us for any shipping-related inquiries:

Email: shipping@bohofurniture.com

Phone: +201080434434

Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

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